Terms & Conditions
Last Updated: 02/10/2025
Welcome to Moksyz.com! By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase or engaging with our services. If you do not agree with any of these terms, please refrain from using our website.
1. General
1.1 Moksyz.com is an online retailer specializing in [describe product categories].
1.2 We reserve the right to update, modify, or remove any part of these Terms & Conditions without prior notice. It is the responsibility of the user to regularly review this page for any updates.
1.3 Continued use of our website constitutes acceptance of any revised terms.
1.4 Moksyz.com reserves the right to refuse service to anyone for any reason at any time. 1.5 By agreeing to these Terms & Conditions, you represent that you are at least the age of majority in your country of residence, or that you have given us your consent to allow your minor dependents to use this site.
1.6 Any violation of these Terms & Conditions may result in termination of your access to our services without prior notice.
2. Orders & Payments
2.1 Orders can be placed via our website. Once an order is confirmed, it cannot be canceled or modified unless explicitly permitted by Moksyz.com.
2.2 Payments are accepted via [list payment methods]. All payments must be made in full before order processing.
2.3 Moksyz.com reserves the right to refuse any order at its discretion. This may occur if an item is out of stock, if there are issues with payment authorization, or if an order is deemed fraudulent.
2.4 All prices listed on our website are in [currency] unless otherwise stated. Prices may be subject to change without prior notice.
2.5 Any discount codes, coupons, or promotional offers must be used at the time of purchase and cannot be applied retroactively.
3. Pre-Orders
3.1 Pre-orders allow customers to purchase items before they are officially released or restocked.
3.2 Payment for pre-orders must be made in advance.
3.3 Estimated delivery dates for pre-orders are subject to change due to unforeseen circumstances, and Moksyz.com is not liable for any delays beyond its control.
3.4 Pre-orders are non-refundable unless the product becomes permanently unavailable. 3.5 If a pre-order item cannot be fulfilled, a full refund will be issued to the original payment method.
4. Custom Orders & Warranties
4.1 Custom items are made specifically for the customer and require full payment upfront.
4.2 Production timelines for custom orders vary; estimated completion times will be communicated at checkout.
4.3 Custom items are non-refundable and non-exchangeable unless they arrive damaged or defective.
4.4 Moksyz.com offers a [insert timeframe] warranty on custom items covering manufacturing defects. This warranty does not cover damage caused by misuse, normal wear and tear, or modifications made by the customer.
4.5 Customers must report any defects within [timeframe] of receiving their custom item to be eligible for a warranty claim.
4.6 Moksyz.com is not responsible for errors in custom orders resulting from incorrect measurements or design specifications provided by the customer.
5. Shipping & Delivery
5.1 We ship worldwide. Shipping times vary depending on location and selected shipping method.
5.2 Customers are responsible for providing accurate shipping details. Moksyz.com is not responsible for lost or delayed shipments due to incorrect addresses.
5.3 Shipping costs and any applicable customs duties or taxes are the responsibility of the customer.
5.4 If a package is returned due to an incorrect address, failed delivery attempts, or refusal to pay customs fees, the customer is responsible for the cost of re-shipping.
5.5 Estimated delivery times are only estimates and may be subject to delays beyond our control, including but not limited to customs processing, weather conditions, or courier disruptions.
6. Returns & Refunds
6.1 Only non-customized items are eligible for returns within [insert timeframe] days of receipt.
6.2 Items must be returned in their original condition, unworn and with all packaging and tags intact.
6.3 Refunds will be issued in the original payment method, excluding shipping fees.
6.4 Moksyz.com reserves the right to reject returns that do not meet our return policy criteria.
6.5 Refunds may take up to [insert timeframe] to be processed after the returned item has been received and inspected.
6.6 Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.
7. Influencer Collaborations
7.1 Influencers collaborating with Moksyz.com must adhere to agreed-upon content guidelines and timelines.
7.2 Products provided for collaborations remain the property of Moksyz.com unless explicitly stated otherwise.
7.3 Compensation (monetary or in-kind) will be provided based on prior agreements and performance metrics.
7.4 Unauthorized use of our brand name or misrepresentation may result in termination of collaboration and legal action if necessary.
7.5 Any content created for Moksyz.com as part of an influencer collaboration may be used for marketing purposes by Moksyz.com without additional compensation.
8. Intellectual Property
8.1 All content, images, and materials on Moksyz.com are protected under intellectual property laws.
8.2 Unauthorized use of any content without prior written permission is strictly prohibited.
8.3 Any trademarks, logos, and brand names used on the site are the property of Moksyz.com and may not be used without explicit permission.
9. Limitation of Liability
9.1 Moksyz.com is not liable for indirect, incidental, or consequential damages resulting from product use or website access.
9.2 Our liability is limited to the amount paid by the customer for the product in question.
9.3 We are not responsible for any losses incurred due to website downtime, order processing errors, or third-party service failures.
10. Governing Law
10.1 These Terms & Conditions are governed by the laws of UAE.
10.2 Any disputes will be settled in the courts of UAE.
10.3 If any provision of these Terms & Conditions is found to be unenforceable, the remaining provisions shall remain in full effect.
11. Privacy Policy & Data Protection
11.1 By using our website, you agree to our Privacy Policy, which governs how we collect, use, and protect your personal information.
11.2 We do not share customer information with third parties unless required by law or for essential business operations (e.g., payment processing, shipping).
For further inquiries, please contact our customer support at customerservice@moksyz.com.
Thank you for shopping with Moksyz.com!
