Payment & Pricing Policy

Why is Moksyz Pricing Different?

At Moksyz, we collaborate with luxury brands and partners globally to bring you a curated selection of premium fashion. Prices are determined by each brand and boutique, which means the same item may vary in price depending on its origin and your location.

We always aim to provide you with the best available price for your destination at the time of your order. However, adding an item to your shopping bag or wishlist does not guarantee its price.

For the most accurate pricing, please ensure you have selected the correct delivery destination on our website.

Which Currencies Can I Shop In?

Your shopping currency is determined by your selected delivery destination and will be displayed at checkout before you place your order. If your local currency is unavailable, your order will be processed in USD at a competitive exchange rate.

When Will My Card Be Charged?

We process payments immediately upon order placement for all transactions made via debit card, credit card, PayPal, or cryptocurrency.

Are There Any Additional Fees When Placing an Order?

As Moksyz operates internationally, your bank may charge additional fees, especially if your payment card is issued outside of the UAE. Please consult your bank for further details before placing an order.

If you choose to pay via an installment service like Tamara, additional fees may apply as per their terms and conditions.

Which Payment Methods Do You Accept?

We accept the following payment methods:

  • Credit & Debit Cards: Visa, MasterCard, Maestro, American Express, Discover, Diners, JCB, UnionPay

  • Digital Wallets: PayPal, Apple Pay, Google Pay

  • Buy Now, Pay Later Services: Klarna (available in select countries), Tamara (available in UAE, KSA, and select GCC regions), Afterpay (available in the US and Australia)

  • Region-Specific Payment Options:

    • iDEAL (The Netherlands)

    • Boleto (Brazil)

    • JDpay (China Mainland)

    • HB Pay (China Mainland, Hong Kong SAR)

    • WeChat Pay (China Mainland, Hong Kong SAR, Macau SAR)

    • Alipay (US, Canada, China Mainland, Hong Kong SAR, Macau SAR)

  • Cryptocurrency: We accept payments in select cryptocurrencies. Please refer to our cryptocurrency payment page for the full list of supported options.

For security reasons, all payments are subject to verification at the time of purchase.

Are My Personal Details Safe?

Yes, we take your privacy and security seriously. Your personal information is kept strictly confidential and is only shared with your consent or as legally required. For more details, please refer to our Privacy Policy.

How Can I Delete My Saved Card Details?

You can remove your stored card details at any time by following these simple steps:

  1. Start a simulated purchase on our website.

  2. Click on “Edit” below the Payment Method section.

  3. Delete your stored card details.

For further assistance regarding payments or pricing, please contact our Customer Support Team at customerservice@moksyz.com.